Process Associate · Content Moderator

J. Nanda Kumar

A process professional passionate about Trust & Safety, digital content moderation, fraud awareness, and the future of AI-powered media.

Who I Am

A process professional with an educational background in commerce and computers. Passionate about content integrity, digital content creation, and personal productivity.

Actively working in Trust & Safety operations — reviewing digital content, enforcing community guidelines, and building expertise in fraud detection and platform security.

Location
Hyderabad, Telangana (Currently)
Role
Process Associate — Content Moderator
Company
Genpact
7+
Months of hands-on Content Moderation experience
100+
Flagged cases processed daily with 97% accuracy rate
6
Fraud types understood & applied in Trust & Safety operations

Skills

What I Do

🛡️
Operational

Content Moderation

Reviewing and managing digital content to ensure platform safety and community standards compliance.

⚖️
Operational

Trust & Safety Operations

Identifying and addressing policy violations, misinformation, and harmful content across platforms.

🔍
Analytical

Fraud Detection

Monitoring transactions, detecting suspicious patterns, and investigating flagged cases using fraud detection tools.

🎬
Creative

Digital Content Creation

Producing engaging digital content for platforms like Instagram and YouTube with a modern, AI-powered approach.

💬
Beginner

Prompt Engineering

Actively learning to craft effective prompts to leverage AI tools for smarter content workflows.

Experience

Work History

Process Associate
Genpact · Hyderabad, Telangana
Sep 2025 — Present (9 Months)
📊 100+ cases/day · 97% accuracy · 7 months experience

Fraud Awareness

Fraud Types — Basic Knowledge

Identity

Account Takeover (ATO)

Unauthorized access to user accounts via stolen credentials, phishing links, or brute-force attacks.

Social

Phishing & Social Engineering

Deceptive tactics used to manipulate users into revealing sensitive information or clicking malicious links.

Financial

Payment & Transaction Fraud

Fake or unauthorized financial transactions on platforms, including stolen card usage and payment manipulation.

Identity

Identity Fraud

Use of false or stolen personal identities to bypass verification systems and gain unauthorized access.

Platform

Content Spam & Fake Accounts

Coordinated inauthentic behavior involving bot accounts, spam content, and platform policy violations.

Financial

Chargeback Fraud

Disputed transactions used to fraudulently reclaim payments after receiving goods or services.

Education

Academic Background

Bachelor's Degree
Bachelor of Commerce in Computers
Vikrama Simhapuri University (VSU) · Nellore, Andhra Pradesh
2025
Year of Passing

Interactive

Coming Soon

🚀

Something Exciting is Being Built Here

This section is reserved for an interactive experience. Stay tuned — more coming soon!

Get In Touch

Feel free to connect with me on LinkedIn for any professional opportunities, collaborations, or discussions.

Connect on LinkedIn